Summary: Excellent communication, fast and great work, and fantastic customer service. At the start we had a little trouble scheduling because the owner was on vacation, but once he was back from vacation everything got settled very quickly. He communicated clearly when things would occur and handled all the details very well.
The work was done quickly, efficiently, and thoroughly. They did extra work to fix existing problems with the subfloor that we didn’t know about when they took the job. They cleaned up after themselves, which was perfect other than a light layer of dust on walls and shades. They did not accept the full payment until we were fully satisfied with the work they did. They came back twice to address things that had more to do with the subfloor than their work, and fixed everything.
They are a little pricey, but for the work they do they were well worth it. Most importantly, our floors are beautiful!