My wife and I moved into a newer construction home with very poorly built and maintained engineered flooring. Our sub-floor was warped and loose all throughout, causing an uneven wave-like effect with tons of creaking. This was by far the most involved home improvement project we had been a part of (demo of floors, repair leaking doorway, level sub-floors, adjust appliance heights on new sub-floor, installation of new flooring).
Responsiveness to all issues/concerns throughout the project was 5-star. After the project was complete, they came back to ensure everything was completed to our satisfaction. Our floors look and feel awesome! If you have any wood flooring needs, I wouldn’t hesitate for a second to recommend Joe.