Top Questions to Ask Before Hiring a Hardwood Floor Contractor 

Always ask about a contractor’s credentials. Look for certifications from the National Wood Flooring Association (NWFA) and confirm that the contractor carries both liability insurance and worker’s comp.

👉 Philly Tip: In older homes, refinishing can uncover hidden issues (like water damage from old radiators). Hiring a fully insured contractor ensures you’re protected if unexpected problems arise.

Not all refinishing jobs are created equal. Ask whether the contractor offers dustless sanding or only traditional sanding methods.

👉 Why It Matters in Philadelphia: With rowhomes and condos that often have limited ventilation, dustless refinishing can drastically improve air quality and reduce cleanup.

Low-VOC and water-based finishes are safer for kids, pets, and anyone sensitive to strong odors. They also cure faster, which means less disruption to your schedule.

👉 Philly Tip: In dense urban neighborhoods, where windows may not open fully or airflow is limited, low-VOC finishes are almost always the best option.

Between narrow staircases, tight parking, and strict condo association rules, Philadelphia adds complexity to refinishing projects. A contractor who’s experienced with Philly logistics will plan ahead, communicate clearly, and minimize disruption.

Ask to see before-and-after photos of recent projects—ideally in homes similar to yours. Bonus points if they’ve worked in historic neighborhoods like Society Hill or Queen Village, where preserving original hardwood is key.

A detailed quote should cover:

• Sanding and prep work

• Stain and finish application

• Cleanup and disposal

• Furniture moving (if offered)

👉 Philly Tip: Because labor costs here run higher than the national average, you’ll want full transparency upfront to avoid surprise fees.

Ask how long sanding, staining, and curing will take. Water-based finishes may allow a quicker turnaround, while oil-based finishes can require longer cure times.

👉 Philly Tip: If you live in a rowhome with only one entryway, you’ll need to plan carefully around drying times so you’re not stuck without access.